Walk them through linking their Minecraft account to our discord if they are unaware and help them sync their rank. If they are unable to sync their rank, contact a Double Admin+ to assist.
Most importantly, familiarize the new staff member with the Forums, and make them set up an account. This is vital for Ban Appeals and Reports, which Moderators will often find themselves having to defend their case in.
Explain the basic concept of the “Sit Room” (Ex. Situation Room). Underline the proper etiquette when in the sit room to the new staff member.
Make notice to the staff passwords each staff member is assigned, and remind them to keep it safe. It serves as an additional security measure against account compromisation.
Teach them to utilize and begin speaking within staff chat [/a Message]
Teach them when and how to /mod on/off
- /tempban (2 weeks)
When/How To Utilize the Sit Room (Situation Room)
When dishing out a punishment the reason for the punishment must be explained to the guilty party clearly while they are present in the Sit Room. (excluding mutes)
The only situations that would require the use of the Sit Room would be ones involving needing to talk to two parties at once. Situations involving the player world should be handled in such.
Trainee - The basic starter role. You are to be trained and then remain a trainee for 14 days from your training date. Any staff issuing during this period will result in a demotion.
Moderator - The job of a Moderator is to take sits and manage players.
Admin - The job of an Admin is to manage the Moderators, train them and keep them in line. Taking sits is a secondary objective.
Double Admin - The job of a Double Admin is to manager the staff team, accept/deny applications, Moderate all platforms (Ingame, Discord, Forums) and handle staff punishments. Taking sits is not an objective of a Double Admin.
Manager/Head of Staff - The job of the Head of Staff is to handle anything staff related that can’t/hasn’t been handled by the Double Admins.
Taking sits is not an objective of the Head of Staff.
Owner and Supervisor - The job of the Owner and Supervisor is to manage the server as a whole. The Owner and Supervisor are not members of the staff team and shouldn’t be expected to act as such.
Take sits when requested. Staffing always comes before Playing. If you find that other mods aren't doing their jobs, and leaving the requests up for minutes without answer, report them to a DA+.
Practice self-control. Imagine yourself in an actual workplace when dealing with anything staff related.
Show respect to all players/staff.
Be active in all aspects of the community as best as possible.
Listen to your superiors.
If you go inactive, let a higher-up know. If you remain inactive for an extended period of time you will be demoted one rank and put on probation, if you do not return after 7 days while on probation you will be removed.
Answer any questions in Chat.
Don't be biased. Treat friends the same way you would treat enemies and vice versa, do not give favor, and do not punish upon personal vendettas.
Do not abuse your powers. They will be instantly demoted when caught.
Be professional to a point, we don't need a butler level of professionalism, just be nice.
If you happen to find an exploit on the server, do not post it in a bug report on the forums. Instead, contact the Owner/Supervisor directly (or higher management if said personnel aren’t available).
Explain that the ban length limit for Trainee/Moderator is 2 weeks.
Exactly how to get a ban updated using the Ban Update and Alt Search Request.
The last thing to tell them before releasing them from training should be the confidentiality agreement, make sure you read it to them and ensure they actually understand it.